Terms and conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below.

These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned by Vrindavan Institute for Vaishnava Culture and Studies with Founder Acarya Srila B.A. Paramadvaiti Swami. VrindaSupplies.com is operated by Vrinda Kunja ashram, Bhut Galli 169, Gopeshwara Road, Vrindavan, Mathura UP. 281121.

All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of India and any laws applicable therein.

You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website.

All prices listed on this website are in US Dollars and all charges will be processed in US Dollars. Prices, products and Services may change at our discretion.

VrindaSupplies.com reserves the right to limit the quantities of certain items which you or any group can purchase.

We will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, VrindaSupplies.com will not be responsible for any delays in delivery which are beyond its control.

Where delivery is delayed, VrindaSupplies.com will notify you as soon as possible.

User Account, Password, and Security:

You will create your account with the password you desire, which can be changed at any time after completing your Website’s registration.

You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

You agree to (a) immediately notify VrindaSupplies.com of any unauthorised use of your account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of VrindaSupplies.com.

The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

User Conduct and Rules:

You agree and undertake to use the Website only to post and upload messages and material that are proper.

By way of example, and not as a limitation, you agree and undertake that when using the Website, you will not:

1. defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

2. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

3. upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

4. upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;

5. conduct or forward surveys, contests, pyramid schemes or chain letters;

6. download any file posted by another user of the Website that you know, or reasonably should know, cannot be legally distributed in such manner;

7. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

8. violate any code of conduct or other guidelines, which may be applicable for or to any particular service;

9. violate any applicable laws or regulations for the time being in force in or outside India; and

10. violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Exactness Not Guaranteed:

VrindaSupplies.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user.

The quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations.

Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc.

In this instance you agree that a representative from VrindaSupplies.com will call you or send an approval request via the email address which you submitted when placing your order.

If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 3 days of it being sent to you.

VrindaSupplies.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available.

If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Links To Third Party Sites:

The Website may contain links to other websites (“Linked Sites”).

The Linked Sites are not under the control of VrindaSupplies.com we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.

Disclaimer Of Warranties/Limitation Of Liability:

VrindaSupplies.com has endeavoured to ensure that all the information on the Website is correct, but VrindaSupplies.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service.

VrindaSupplies.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond VrindaSupplies.com’s control.

The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


Our shipments are delivered by a third party distribution company and must be signed for on delivery.

Shipping costs include all postage and handling fees.

Shipping costs do NOT include customs fees for deliveries outside India.


Damaged goods must be returned within three working days by post to ensure a refund.

They must be sent back in box with name, address and contact telephone number.

We will not refund claims made after 3 working days irrespective of who signed for goods.


All prices displayed on the website include VAT including shipping prices.

Personal Information

All of your personal information is stored securely at all times, we do not hold any credit card or laser card numbers on file.


Title to the goods delivered remains the property of VrindaSupplies.com until payment in full is received.

Voucher Codes and Promotions

Any site promotions or voucher codes can only be used by the person for whom they were intended or issued to and must only be used in accordance with their terms and conditions.


1. VrindaSupplies.com may suspend or terminate your use of the Website if it believes, in its sole and absolute discretion that you have breached any of the Terms.

2. If you or VrindaSupplies.com terminates your use of the Website or any Service, VrindaSupplies.com may delete any content or other materials relating to your use of the Service and VrindaSupplies.com will have no liability to you or any third party for doing so.

3. You shall be liable to pay for any product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi